Government Services
Service delivery quality: welfare, health, disability, and citizen-facing government services.
Age Pension Recipients
Total number of Australians receiving Age Pension, the primary retirement income support payment.
Ambulance Response Time (Median, Statewide)
Median (50th percentile) ambulance response time from emergency call to arrival, measured statewide including metro and regional areas.
Centrelink Avg Call Wait Time
Average wait time for calls to Services Australia (Centrelink) phone lines.
Child Protection Substantiation Rate (per 1,000 children)
Rate of substantiated child abuse and neglect notifications per 1,000 children aged 0–17 years.
Children Attending Approved Child Care (0-5)
Proportion of children aged 0 to 5 attending Australian Government Child Care Subsidy (CCS) approved child care services.
Criminal Court Clearance Rate
The ratio of criminal cases finalised to cases lodged. A rate above 100% means the court system is clearing its backlog; below 100% means the backlog is growing.
Fire Service Volunteers per 100,000 People
Number of fire service volunteer staff per 100,000 people in the population. A measure of community resilience and emergency preparedness.
GP Mental Health Services per 1,000 People
Rate of Medicare-subsidised GP mental health specific services per 1,000 people. The most common entry point for mental health care in Australia.
GP Visits per Person per Year
Average number of GP-type medical services used per person per year, including face-to-face and telehealth consultations.
Home Care Package Recipients
Number of people receiving Australian Government Home Care packages (levels 1–4), enabling older Australians to receive care at home rather than in residential facilities.
Homelessness Rate (per 10,000 people)
Number of people estimated to be homeless per 10,000 of the population, based on Census data. Includes rough sleepers, people in supported accommodation, temporary lodging, and severely crowded dwellings.
Homelessness Unmet Accommodation Need
Proportion of people seeking specialist homelessness services who needed accommodation but could not be provided with it.
Imprisonment Rate per 100,000 Adults
Number of people in prison per 100,000 adults in the population. Includes both sentenced and unsentenced (remand) prisoners.
JobSeeker Payment Recipients
Total number of Australians receiving JobSeeker Payment (formerly Newstart Allowance), the primary working-age income support payment.
Medicare Bulk Billing Rate
Percentage of Medicare (MBS) services that are bulk billed — meaning patients pay no out-of-pocket cost.
NDIS Active Participants
Total number of active participants in the National Disability Insurance Scheme at 30 June each year.
NDIS Active Participants
Total number of active participants in the National Disability Insurance Scheme with an approved plan.
NDIS Total Payments
Total payments made under the NDIS per quarter for participant supports and services.
Operational Police Staff per 100,000 People
Number of operational (sworn) police officers per 100,000 people in the population.
Public Hospital Beds per 1,000 People
Number of available public hospital beds (including psychiatric hospitals) per 1,000 people in the population.
Public Housing Dwellings
Total number of public housing dwellings managed by state and territory housing authorities at 30 June each year.
Student Attendance Rate (Years 1-10)
The proportion of school days attended by students in Years 1 to 10 across all school types.
VET Participation Rate (per 1,000 people 15-64)
Number of people per 1,000 of the working-age population (15-64) participating in government-funded vocational education and training.
Youth Under Supervision (per 10,000 young people 10–17)
Rate of young people aged 10–17 under youth justice supervision (detention and/or community-based) per 10,000 of the youth population.